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License agreement & maintenance

All information about all FlowShare products at a glance

FlowShare Professional Floating Licensing – hosted license server.

The Floating Licensing option offers great flexibility by allowing an unlimited number of FlowShare users within an organization.

The number of users that can use FlowShare at the same time is limited by the size of the agreed license pool.
You can expand your license pool at any time if needed. With floating licenses, you cannot reduce your license pool to less than 3 licenses. If you have more than 3 licenses and wish to reduce them, you can do so at the end of your current billing cycle, as a billing cycle is 12 months.
The distribution of how-to guides, training material and presentations created with FlowShare is not limited and can be distributed throughout the organization and beyond as you see fit.

miraminds GmbH will set up a FlowShare license server hosted in Germany for you and make it available during the contract period.

Upon receipt of the order, miraminds GmbH will set up the license server and send the access data by email.

This marks the beginning of the subscription period, which is concluded for a contract period of two years. If the subscription is not cancelled at least 30 days before the end of the term, it is automatically extended for another year. This does not affect the right to terminate the subscription contract without notice for good cause.

Cancellation can be made informally by email to support@getflowshare.com.

It is not possible to cancel the contract retroactively.

Our complete terms and conditions can be found here as well as at the installation of FlowShare.

FlowShare Express or Professional Annual Subscription

Unless otherwise agreed, the subscription begins upon receipt of the invoice amount by miraminds (the company behind the brand FlowShare). After receipt of the payment, you will receive a licence key to activate your FlowShare plan via email.

This marks the beginning of the subscription period, which is concluded for a fixed contract period of one year. If the subscription is not cancelled at the latest 30 days before the end of the one-year period, it is automatically extended by a further year. It is not possible to cancel a subscription retroactively. This does not affect termination of the subscription contract without notice for good cause.

A cancellation can be made informally via e-mail to support@getflowshare.com. You can view our complete terms and conditions online as well as during the installation of FlowShare.

FlowShare Express or Professional Monthly Subscription

Unless otherwise agreed, the subscription begins upon receipt of the invoice amount by miraminds (the company behind the brand FlowShare). After receipt of the payment, you will receive a licence key to activate your FlowShare plan via email.

This marks the start of the subscription period, which is fixed for a contract period of 30 days. If the subscription is not cancelled at the latest 7 days before the end of the monthly period, it is automatically extended by another month. It is not possible to cancel a subscription retroactively. This does not affect termination of the subscription contract without notice for good cause.

A cancellation can be made informally via e-mail to support@getflowshare.com. You can view our complete terms and conditions online as well as during the installation of FlowShare.

Maintenance

FlowShare is continuously being developed further. A new version is released on average once a quarter. This includes bug fixes, incremental improvements, as well as new and enhanced features based on the wishes and feedback from our customers. You can rely on us to fix bugs as soon as possible.

They always have priority during development. At the same time we are already working on new smart functions. As far as wishes are concerned, we are very open to incorporating suggestions into product development. You are more than welcome to contribute your ideas for FlowShare here.

However, we cannot guarantee that a particular wish will be implemented with certainty.

Support

For help with usage and most common troubleshooting issues, visit our helpdesk.

You can post tickets there via “Contact us” – Submit a request, which are usually processed within 24 hours.

FlowShare by miraminds has a 5,00 of 5 star rating 19 reviews on Google | FlowShare Software & Process Documentation Tool