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FlowShare for Government Agencies
Public sector organisations face unique challenges when it comes to documenting processes:
Start FlowShare on Windows: every click is auto-captured as you go through your workflow.
FlowShare automatically creates screenshots and clear text descriptions for each step.
Export your guide as PDF, Word, HTML, or PowerPoint, ready to share in seconds.
Publish guides to the FlowShare Portal or to tools you already use like Confluence, Sharepoint and more.
4.8 rating
Sn. Application Consultant, Prodware Deutschland AG
Manager Production IT, B Braun
Software Developer
Keep all teams aligned with consistent, branded documentation across tools and languages.
Empower new hires to learn through automated, interactive guides instead of relying on shoulder tapping.
Cut training costs, support time, live training sessions, and minimize the need for external consultants.
Create guides automatically with instant capture and formatting for dramatically faster documentation.
Start documenting processes before your next audit, system rollout, or staff transition.
FlowShare records every click, screen, and action as employees complete tasks, turning real workflows into structured documentation instantly.
Each step is automatically documented with screenshots and descriptions, making processes easy to follow for any employee.
Ensure every team documents processes in the same format using templates aligned with your internal standards.
FlowShare works without cloud dependency — ideal for secure, air-gapped, or compliance-heavy environments.
Built for non-technical users with a frustration-free interface - so anyone can document like an expert.
Whether you built, bought, or customized your applications, FlowShare captures them flawlessly.
Capturing happens fully on-prem, ideal for data-sensitive or walled garden environments.
Pre-built templates ensure consistent, compliant documentation across departments.
BDAE helps employees across the organisation work with new software during ongoing system changes, using FlowShare to make knowledge transfer consistent and easy to scale.
Limburg Municipality replaced a slow, multi-step manual process with FlowShare, reducing workload, improving guide quality, and increasing the amount of documentation available.
When experienced staff retire or leave, critical knowledge goes with them. Learn how government teams are using AI-powered documentation to capture and preserve what matters.
It is the written record of how administrative procedures are carried out, from case handling to finance workflows. Beyond being usable day to day, it usually has to satisfy records-retention rules, data-protection requirements and audit traceability, which is why where documentation is produced and stored matters as much as its content.
Yes. FlowShare works with any desktop or browser-based application, including the specialised and long-lived systems common in public administration. It captures the workflow as performed, with no integration or API required from the vendor of that system.
It is desktop-first and can run with no cloud connectivity at all, so screenshots containing citizen data never leave the authority’s network. Exports go to local drives, the intranet or a document management system in standard formats, which also avoids lock-in on records that must be retained for years.
It captures process knowledge before teams change, merge or shrink. When an experienced colleague leaves, the procedures they ran exist as step-by-step guides rather than in their head, which supports reassignment, faster onboarding and continuity through structural change.
By removing the second pass. Instead of performing a procedure and then writing it up with manual screenshots and Word formatting, the recording produces the draft process documentation as the work happens. For staff whose documentation duty competes with casework, that is the difference between done and postponed.
Yes, completely. FlowShare is on-premise documentation software, so no cloud infrastructure is required for capture, editing or export, and finished guides are distributed through internal drives, the intranet or a DMS. This is what allows it into environments where cloud tools are blocked by policy rather than by preference.
What tools do public agencies typically use FlowShare with?
Document management systems, municipal finance applications, specialised case-handling systems and internal support workflows. In practice it tends to be whichever system generates the most repeat questions to a small number of experienced colleagues.
Yes. It was built for people who have to document but would rather not, so there is no design work, no formatting and no tool training involved. Caseworkers and administrators produce the guides themselves rather than briefing an IT department.
Try FlowShare for free for 7-days and create your first guide in minutes.
Or talk to our team and find out how FlowShare can best support you in your onboarding, support and compliance workflows.