Customers
Limburg Municipality uses FlowShare to create software documentation faster, reducing workload while improving the quality of guides.
Limburg Municipality needed a faster and more efficient way to create software documentation.
With FlowShare, they reduced manual effort, improved documentation quality, and increased the amount of available guides.
Head of Information and Communications, Limburg Municipality
• Location: Limburg an der Lahn, Germany
• Industry: Public Sector / Government
• IT Scope: Municipal IT systems, eGovernment, documentation
• Key User: Thomas Lang, Head of Information and Communications
• FlowShare used to create software manuals and documentation
• Automatically captures clicks and screenshots during workflows
• Generates descriptions and exports in multiple formats
• Enables fast and simple creation of illustrated instructions
• Documentation created manually using screenshots and MS Publisher
• Mouse pointers and descriptions had to be added manually
• High time effort for creating guides
• Complex and inefficient documentation process
• Significant reduction in documentation effort
• Improved quality of guides and documentation
• Increased amount of documentation created
• Faster onboarding for new procedures and systems
• Measurable impact: Increased documentation without extra workload
With FlowShare, documentation can be created by simply running the tool alongside the workflow. Every mouse click is recorded automatically, and screenshots are generated with corresponding descriptions.
After completing the process, screenshots can be adjusted, and the documentation can be exported directly as PDF, Word, or HTML.
This simplifies the entire workflow and removes the need for manual steps.
Head of Information and Communications, Limburg Municipality
FlowShare has significantly reduced the effort required to create documentation while improving its quality.
Because documentation can now be created quickly alongside daily work, the overall amount of available documentation has increased without negatively impacting other tasks.
The tool also supports digital transformation initiatives by making it easier for employees to understand new systems and processes.
Create manuals while working, without manual screenshot editing.
Eliminate repetitive steps like adding pointers and formatting content.
Generate consistent, structured guides automatically.
Help employees adapt to new systems with clear, illustrated instructions.
Try FlowShare for free for 7-days and create your first guide in minutes.
Or talk to our team and find out how FlowShare can best support you in your onboarding, support and compliance workflows.
