Customers
Limbach Group uses FlowShare to define and share cross-application workflows, making communication within IT projects clearer and more efficient.
Limbach Group needed a way to document and communicate complex workflows across applications.
With FlowShare, workflows are now captured and shared easily, while documentation is created automatically during the process.
IT Project Manager
• Location: Germany
• Size: 5,000+ employees
• Industry: Healthcare / Laboratory Services
• IT Scope: Cross-application workflows, IT projects, internal communication
• Key User: Carlos Leber, IT Project Manager
• FlowShare used to record workflows across web and desktop applications
• Supports communication of complex processes within teams
• Documentation is created alongside workflow discussions
• Also used for internal knowledge sharing such as holiday handovers
• Cross-application workflows not documented anywhere
• Difficult to communicate processes within teams
• No efficient way to capture and share workflows
• Documentation required additional effort
• Clear communication of workflows within teams
• Documentation created automatically during the process
• Reduced effort for documenting and sharing knowledge
• Positive feedback from colleagues using the documentation
Carlos worked across multiple web and desktop applications, but none of the workflows or their interdependencies were documented anywhere, leaving the team without a reliable reference.
Without documented processes, workflows had to be explained manually every time. This made it hard to communicate complex processes clearly and consistently within the team.
Creating documentation was a separate, additional task on top of the actual work, meaning it often didn't happen at all, and knowledge stayed trapped with individuals.
IT Project Manager
FlowShare is used to define workflows for discussion and communicate the results within the team.
“Searching for a tool to record workflows without having to do a video editing, I came across FlowShare.”
By using FlowShare as a communication tool, documentation is created at the same time as the workflow itself.
“If I use FlowShare as a means of communication to create workflows, the documentation is basically completed at the same time.”
The tool is also used for internal purposes, such as holiday handovers:
“In fact, I have already garnished parts of holiday handovers with documentation created in FlowShare, which was very well received by my colleagues.”
FlowShare has become a natural part of daily work for Carlos Leber and his team.
“In the meantime, the use of the program has become so natural to me that I have really grown fond of it.”
Workflows can now be documented and shared more easily, improving communication and collaboration. Documentation is created alongside the work itself, reducing additional effort while increasing clarity across the team.
Define and share complex workflows clearly across teams and systems.
Create documentation automatically while working, without additional steps.
Capture processes across web and desktop applications in one flow.
Share structured workflows that help teams align and communicate better.
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Or talk to our team and find out how FlowShare can best support you in your onboarding, support and compliance workflows.
